Category

Triage and Workflow

Read reports, group them into tasks, run the board, and share progress with reporters.

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  • Working with captured errors

    Every error the widget captures lands on the project's Errors page, grouped so repeats of one bug are one row. How to read an error, turn it into a task or attach it to one, what happens when a fixed error comes back, and who hears about it.

    27 views
  • Task notifications: who hears about a change

    Who hears about an assignment, a comment, or a status or property change on a task, how a burst of edits and a bulk action become one notification, and how the emails work.

    23 views
  • Custom properties: adding your own fields to tasks

    Add fields of your own to every task in a project β€” text, number, date, checkbox, URL, select, multi-select or team member β€” then filter the board by them and read them from your AI agent.

    52 views
  • Customizing priorities

    Rename, recolour, add and delete the priorities in your project β€” and what a rename means for the widget, your integrations and shared portal links.

    47 views
  • Task IDs and project keys

    How BugDump numbers tasks, what the project key in front of the number is for, which URLs open a task, and what changes if you rename a key.

    62 views
  • Attaching files to a task

    Put the design file, the log, or the spec on the task itself β€” by button or by dropping it on the screen β€” and understand which files you can remove and which belong to the description.

    54 views
  • A triage workflow that scales

    A concrete daily routine for handling incoming reports, setting up board columns, and keeping a bug inbox from turning into a graveyard.

    80 views
  • Setting up the public portal

    Turn on a public page at your-project.bugdump.com where people follow your tasks and upvote them, choose which tasks and how much of each report it shows, and pick a slug that works as its address.

    83 views
  • Working with tasks and the board

    Group reports into tasks, move them across a kanban board you configure, and give reporters a public page to follow along.

    93 views
  • Reading a bug report

    What each section of a report contains, and how to work backwards from a user's complaint to the line of code that caused it.

    101 views