👥Account, Team and Billing

How to reach us, what to include so we can help on the first reply, and which questions are answered faster by the documentation.

The widget won't appear, reports aren't arriving, screenshots are blank, integrations went quiet — diagnoses and fixes for the problems people actually hit.

Exactly what each plan includes — monthly reports and errors, how long reports are kept, storage, projects, members, and features — and what happens when you reach a limit.

Invite people to a project, understand what OWNER, ADMIN, and MEMBER can each do, and how members hear about new reports and task changes.