Ideas, tutorials, and updates from our team.
The design is in Slack, the log is on a drive, the spec is in someone's inbox. Why bug report attachments scatter across tools, what that costs when the bug comes back around, and how to keep every file on the bug itself.
BugDump adds a bug report button to your site with one script tag. Every report ships console logs, network requests, replay, and environment data.
How session replay works, what it captures, and why pairing it with console and network logs turns vague bug reports into diagnosable ones.
What separates a bug report that gets fixed from one that gets closed as 'cannot reproduce' — structure, context, and a practical checklist.
A practical setup for beta testing feedback: lower the reporting friction, capture context automatically, and close the loop with testers.
How agencies replace bug-report email threads with a widget on every client site — structured reports, per-project boards, and clean handoffs.
Three ways to add a bug report button to any website — script tag, npm package, or programmatic init — with configuration tips and pitfalls.
A systematic approach to bugs you can't reproduce — the usual causes, the context that resolves them, and how to stop them recurring.
A UAT round produces a spreadsheet with sixty rows, half of them unactionable. The problem is rarely the testers. It's that the reporting channel throws away the evidence at the exact moment it exists.
"Cannot reproduce" is not a property of the bug. It is a statement about the difference between two machines. There are only about eight such differences, and each one leaves a distinct fingerprint.
Every team writes a bug report template. Most are ignored within a month, because they ask people to do work a browser could do for them. Here's a template worth keeping — and the case for deleting three quarters of it.
Separating reports from tasks is the small structural decision that keeps a bug inbox from becoming a graveyard — and turns duplicate reports into your best debugging asset.