Session Replay for Debugging: See What Users Did Before the Bug
How session replay works, what it captures, and why pairing it with console and network logs turns vague bug reports into diagnosable ones.
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Writing
Ideas, tutorials, and updates from our team.
How to Add a Bug Report Button to Your Website
Three ways to add a bug report button to any website — script tag, npm package, or programmatic init — with configuration tips and pitfalls.
Works on my machine: a field guide to unreproducible bugs
"Cannot reproduce" is not a property of the bug. It is a statement about the difference between two machines. There are only about eight such differences, and each one leaves a distinct fingerprint.
Session replay without the surveillance
Session replay has a reputation problem, most of it earned. Here's how we use it — scoped to a report, redactable by the user, and off with one line.
Anatomy of a bug report: what we capture and why
A tour through every signal the BugDump widget collects, why each one earns its place, and which ones actually solve bugs.